Travel Policy Benchmarking – by the GBTA

The GBTA Foundation published a study on Travel Policy Benchmarking which was sponsored by Egencia, and Expedia Inc. Company. Here is a teaser of the report –

“Travel policy is the foundation of effective travel management. Organizations that implement and enforce travel policies can direct travelers and gain optimal value for each trip, and maximize returns from investments in travel. Organizations without effective travel policies lack the controls and information needed to optimize the value of their investment in business travel.

This report updates and expands the study of corporate travel policies and management conducted by the GBTA Foundation and sponsored by Egencia in 2010. The 2010 study clearly established the effectiveness of travel policy to help organizations minimize corporate travel costs. The 2011 study covers many of the same topics as last year’s survey, in order to track changes in travel policies and practices year-over-year. It also explores the way in which commercial travel buyers are grappling with the challenge of newly introduced ancillary fees and services. The objective of the two studies is to answer questions that many organizations have about travel policy, specifically:

• How their policies compare to the industry?
• Whether their travel policies are too short or too long, and whether they cover the right topics?
• If their travel policy strikes the right balance between the comfort and convenience desired by travelers, and
the cost control every organization needs?
• How are buyers changing policies in response to changing economic conditions?
• How are organizations responding to the fees for ancillary services that seem to comprise an increasing
share of airfares and hotel bills? ………………”

The full report can be found here